Shipping/Returns

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Shipping/Returns

SHIPPING:

 

New Dimensions Active (NDA) use DPD for nationwide & UK deliveries. Please be sure to include your contact number for the courier. Deliveries can take 3-5 business days throughout Ireland and the UK. 

Click & Collect – Shop online and collect from our HQ from Monday to Friday 10.30am – 7.30pm @ 39/1 Docklands Innovation Park, East wall, Dublin 3. For any click and collect queries please contact 0871370933.

Republic of Ireland – €5.95

Northern Ireland & U.K – €9.95

For all International Shipping, NDA uses DHL. 

Delivery times and cost vary based on region.

Our aim is to process all orders within 2 business days of receipt of payment.

Shipping costs include handling, packing and postage fees. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. 

RETURNS & EXCHANGES:

Please note for returns or exchanges, normal terms and conditions apply. *Postal charges for returns or exchanges are at the cost of the customer*

Please ensure all merchandise is returned unworn with original tags and packaging within 14 days. 

Any personalised merchandise is non-refundable.

**CHRISTMAS RETURNS: PLEASE NOTE ALL CHRISTMAS SHOPPING RETURNS ARE EXTENDED UNTIL JANUARY 14TH 2021**

 

EXCHANGES:

For any exchange requests please provide us with a full description of what merchandise you wish to exchange for. **Please note all exchanges are subject to stock availability** (Be sure to check the website)

SALE:

Sale merchandise is eligible for exchange only

 

We are happy to assist you with any questions you may have.
The New Dimensions Team.

For more information you can call us on +353 871370933 (10am – 5pm)
or alternatively you can email us on info@newdimensionsactive.ie

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